FAQ
Product and Soap Making FAQ's
Most frequently asked customer questions
Our Claims:
Almost all of our body products are soy free, sulfate(SLS) free, paraben free, gluten free, and vegan friendly. Exceptions will be clearly noted on listings for your convenience. Our soap bars are made using Coconut Oil, Canola Oil, Soybean Oil, Organic Shea Butter, Water, Sodium Hydroxide (Lye), Olive Pomace Oil, and Sunflower Oil, unless otherwise stated.
Do you accept wholesale orders/ custom soap requests?
Why hello there! Thank you so much for reaching out to us with your Bubbly Madness© question. We have to be honest with you, Mad Mark & Krazy Kit are quite the dynamic duo, but at this time we unfortunately do not accept wholesale orders or custom soap requests. However, we do appreciate your interest and may consider starting wholesale soaps in the future. So keep your eyes peeled my Bubbly Madness Mover©! In the meantime, feel free to check out our current selection of dynamically scented soaps. Thank you for considering Mad Mark & Krazy Kit for your sudsy needs!
Would you please review my soaps/products if I send you a sample?
Oh, absolutely! We would be honored to review your soaps and bath products, but let's not beat around the bush here. We won't be delivering charmingly false reviews like "Oh, this soap smells like unicorn breath and leaves me feeling like a baby's bottom." No, no, no. We're keeping it real with our followers, so if your product is subpar, it will be reflected in our review. We promise to apply our comedic chops and provide an honest critique. So, if you're ready to face the music, send those soaps on over to Mad Mark & Krazy Kit. Our mailing address is conveniently located on our About page. Let the review games begin!
Do you teach classes? I'm new at soap making and want to learn more!
Oh dear, it seems like you've stumbled upon the wrong pair! Mad Mark and Krazy Kit are quite the mischievous duo and while they do enjoy making soap, they haven't quite got the patience to teach others the tricks of the trade. Plus, their methods are a bit... unique. So sadly, we don't offer classes or any sort of guidance on soap making. But hey, don't despair! There are plenty of other talented folks out there who are more than willing to share their knowledge and help you on your soap making journey. Happy sudsing, and watch out for those wild Mad Mark and Krazy Kit creations!
Shopping FAQ's
Most frequently asked customer questions
Our soaps are made using Coconut Oil, Canola Oil, Soybean Oil and Shea Butter, unless otherwise stated. Most products are vegan friendly but all exceptions will be clearly denoted on the listing.
How do I join the "Bubbly Madness Movement©"?
Greetings! I am pleased to inform you that today is your Krazy Mad© day! You have the opportunity to be a part of the wildly popular Bubbly Madness Movement©! I mean, who wouldn't want to be a part of this innovative and exciting movement? You won't want to miss out on this, so let me introduce you to the masterminds behind it all: Mad Mark & Krazy Kit!
Mad Mark & Krazy Kit are the go-to people for Crazy Good bath products©. Not only that, but they offer a newsletter that is filled to the brim with Mad News© and extraordinary Madness Offers©. Depending on how "mad" Mad Mark is feeling, the newsletter is sent out once or twice a month, so you'll constantly be updated on all things Mad.
But the fun doesn't stop there, my friend. Through your membership in the Bubbly Madness Movement©, you'll be granted admission to the coveted Madness Drawings©. And trust us, you won't want to miss out on the chance to win some seriously cool stuff. Plus, we can't forget about the occasional Bubbly Madness© freebies that just might come your way.
Feeling intrigued? Ready to join in on all the madness? All you have to do is scroll down to the bottom of any page on the Mad Mark Designs website, enter in your email address, and click the Sign Up button. It's seriously that simple, folks. So what are you waiting for? Come and join the Bubbly Madness Movement© right now!
Mad Mark & Krazy Kit are the go-to people for Crazy Good bath products©. Not only that, but they offer a newsletter that is filled to the brim with Mad News© and extraordinary Madness Offers©. Depending on how "mad" Mad Mark is feeling, the newsletter is sent out once or twice a month, so you'll constantly be updated on all things Mad.
But the fun doesn't stop there, my friend. Through your membership in the Bubbly Madness Movement©, you'll be granted admission to the coveted Madness Drawings©. And trust us, you won't want to miss out on the chance to win some seriously cool stuff. Plus, we can't forget about the occasional Bubbly Madness© freebies that just might come your way.
Feeling intrigued? Ready to join in on all the madness? All you have to do is scroll down to the bottom of any page on the Mad Mark Designs website, enter in your email address, and click the Sign Up button. It's seriously that simple, folks. So what are you waiting for? Come and join the Bubbly Madness Movement© right now!
I would like to make a request of which soaps I receive in my Mini Madness Pack©. How do I do that Mad Mark?
Well, well, well! If it isn't the Bubbly Madness Mover© asking for a favor!
Fear not my Bubbly Madness Mover©, for I am here to assist you in your quest for the Craziest, Mini Madness Pack©.
Now, I must warn you, we are Mad Krazy©, but alas, we cannot read minds! But we can surely show you a trick or two.
All you need to do is pick which Krazy Mad Scents© you'd like on the Mini Madness© page. It's that simple!
And if you're feeling Krazy Mad©, you can order our Mini Madness Monthly Subscription Pack©, and receive a Krazy Mad Surprise© every month!
Fear not my Bubbly Madness Mover©, for I am here to assist you in your quest for the Craziest, Mini Madness Pack©.
Now, I must warn you, we are Mad Krazy©, but alas, we cannot read minds! But we can surely show you a trick or two.
All you need to do is pick which Krazy Mad Scents© you'd like on the Mini Madness© page. It's that simple!
And if you're feeling Krazy Mad©, you can order our Mini Madness Monthly Subscription Pack©, and receive a Krazy Mad Surprise© every month!
Is the price I see under each picture for one bar of soap, or for the amount in the picture?
Ahoy there! I mean, hello there! It's me, your friendly assistant. I'm here to answer the question that Mad Mark and Krazy Kit received from a Bubbly Madness Mover©.
So, is the price under each picture for one bar of soap or for the amount in the picture? Well, my Bubbly Madness Mover©, the answer is simple – the price is for one bar of soap. You're probably thinking, "Oh no, I wanted to buy the whole bunch of them!" But worry not, we show multiple bars of each variety to showcase the unique and handmade nature of our bath products.
So go ahead, choose your favorite bar (or bars!), and get ready to lather up with bubbly goodness. And no, I'm not a pirate – I'm just a helpful assistant, promise!
So, is the price under each picture for one bar of soap or for the amount in the picture? Well, my Bubbly Madness Mover©, the answer is simple – the price is for one bar of soap. You're probably thinking, "Oh no, I wanted to buy the whole bunch of them!" But worry not, we show multiple bars of each variety to showcase the unique and handmade nature of our bath products.
So go ahead, choose your favorite bar (or bars!), and get ready to lather up with bubbly goodness. And no, I'm not a pirate – I'm just a helpful assistant, promise!
Shipping & Related Charges FAQ's
Most frequently asked customer questions
I live in a country far away. Do you ship to me? How much will it cost?
Well, well, well, look who is trying to get their hands on some Mad Mark & Krazy Kit merchandise all the way from a faraway land!
We commend your enthusiasm, but we have to break it to you gently - we only ship to the 48 lower US states, my bubbly friend. We know, we know - it's a bummer. We'd love to spread the Bubbly Madness© worldwide, but for now, we're limited to US shipping only.
As for the cost of shipping within the US, we've got you covered! Just add your Bubbly Madness© bath products to your cart, enter your US address, and take a gander at the shipping charges listed!
You can always go back and add more Krazy Mad© bath products to your cart before checking out, and the shipping costs will automatically update for you.
We commend your enthusiasm, but we have to break it to you gently - we only ship to the 48 lower US states, my bubbly friend. We know, we know - it's a bummer. We'd love to spread the Bubbly Madness© worldwide, but for now, we're limited to US shipping only.
As for the cost of shipping within the US, we've got you covered! Just add your Bubbly Madness© bath products to your cart, enter your US address, and take a gander at the shipping charges listed!
You can always go back and add more Krazy Mad© bath products to your cart before checking out, and the shipping costs will automatically update for you.
I tried making an order & had trouble. My 1st form of payment was denied and the 2nd one went through. Now it looks like I've been charged twice. Should I just open a dispute if it seems I've been double charged?
Ah, we're ever so sorry to hear that you had trouble placing an order, dear Bubbly Madness Mover©. But fret not, my friend! If a charge seems to be doubling up, it may just be pending.
We kindly ask you to give it a little time, as it takes 3 to 5 business days for it to be dropped or verified. In the meantime, if you've entered an email address with your order, you'll receive an email confirmation of your purchase.
If you find yourself still having trouble, our team is always happy to assist you further. However, we do advise against opening up a dispute, for it could prolong the process and prevent us from making an easy correction.
We always aim to keep things smooth and simple for our customers. So take a deep breath and allow us to lend you a helping hand, while we avoid any unnecessary time and trouble.
We kindly ask you to give it a little time, as it takes 3 to 5 business days for it to be dropped or verified. In the meantime, if you've entered an email address with your order, you'll receive an email confirmation of your purchase.
If you find yourself still having trouble, our team is always happy to assist you further. However, we do advise against opening up a dispute, for it could prolong the process and prevent us from making an easy correction.
We always aim to keep things smooth and simple for our customers. So take a deep breath and allow us to lend you a helping hand, while we avoid any unnecessary time and trouble.
Your shipping seems a little expensive. Can you offer discounts of some sort?
Well, hello there! Funny you should ask about our shipping costs. Mad Mark and Krazy Kit have been brainstorming this for weeks and we've come to the conclusion that shipping is, well, expensive.
We mean, have you seen the cost of gas nowadays? And those drab-nabbit toll roads always sneak up on us.
So, unfortunately, we can't offer any discounts on shipping. Unless, you happen to have a secret wormhole in your backyard that leads to our local mail carrier. In that case, we can make an exception.
But seriously, we understand that shipping costs can put a dent in your wallet. That's why we always look for the most efficient and cost-effective ways to get your orders to you.
And who knows, maybe one day we'll discover a way to ship for free using only unicorn magic! Until then, shipping costs are just gonna have to be a necessary evil.
We mean, have you seen the cost of gas nowadays? And those drab-nabbit toll roads always sneak up on us.
So, unfortunately, we can't offer any discounts on shipping. Unless, you happen to have a secret wormhole in your backyard that leads to our local mail carrier. In that case, we can make an exception.
But seriously, we understand that shipping costs can put a dent in your wallet. That's why we always look for the most efficient and cost-effective ways to get your orders to you.
And who knows, maybe one day we'll discover a way to ship for free using only unicorn magic! Until then, shipping costs are just gonna have to be a necessary evil.
Oh No! I entered the wrong shipping address on my order!! Can you help?
Ah, dear Bubbly Madness Mover©, we do understand your frustration! We have all been in this position at least once in our lives. If your order has not yet begun processing, then we will certainly do our best to correct your shipping address mishap.
Please, do send us a quick email through our "Contact" page to get started! However, if your order has already been processed, we regret that it is beyond our control, and you will have to unfortunately have to reorder. Our deepest apologies!
Nevertheless, to prevent a recurrence of this mistake, we implore you to kindly update your shipping address in your account details, even if you don't plan to buy anything at the moment. It's free of charge and will save you precious time in the future.
We're here to help you, so please don't hesitate to contact us!
Please, do send us a quick email through our "Contact" page to get started! However, if your order has already been processed, we regret that it is beyond our control, and you will have to unfortunately have to reorder. Our deepest apologies!
Nevertheless, to prevent a recurrence of this mistake, we implore you to kindly update your shipping address in your account details, even if you don't plan to buy anything at the moment. It's free of charge and will save you precious time in the future.
We're here to help you, so please don't hesitate to contact us!